Shipping and Return Policies
Shipping
Mednow Pharmacy offers next-day shipping in the Greater Toronto Area, Greater Vancouver Area, and Halifax Regional Municipality (GTA/GVA/HRM). Shipping outside the GTA, GVA, or HRM will take three to five business days. In rare cases when a medication is not immediately available, we will contact you with a delivery timeline. If your order is urgent, please let us know.
Prescription medications are delivered free. Non-prescription medications and other pharmacy items are delivered free when accompanying a prescription order.
Unaccompanied, non-prescription medications and other pharmacy items ship free if your order total exceeds $50.
Return policy
We’re not happy until you are.
Pharmacy regulations state that we are not able to accept returns on prescribed medications. If there has been a mistake with your prescription order, please let us know and we will correct it right away.
For non-prescription purchases, please submit a return request to return the unopened package for a refund.
If something you’ve purchased from Mednow Pharmacy doesn’t meet your expectations, please tell us and we’ll make it right.
Have questions or need support?
Our pharmacy team is there to help you at every step of the way - Even if you don’t have an account with us yet!
*Prescription delivery is always free in Ontario, British Columbia and Nova Scotia. Non-prescription items delivered free with prescription or with purchase over $50 before tax.