Skip the waiting room

Mednow Virtual Care is a simple, secure way to connect with a licenced and certified Canadian doctor online or on the phone.

Yes. Assuming you’re in Ontario, British Columbia, or Nova Scotia and not looking for emergency care.

The Mednow Virtual Care appointment booking tool will ask the reason for your visit. You may also be asked to complete one or more questionnaires to provide the doctor valuable information before your visit.

For phone consultations: The doctor will contact you from a private number at the time of your appointment.

For video consultations: You will receive a link to join a private, secure video conference with the doctor before your appointment.

It may be necessary to confirm your identity for privacy and security. Please have your identification, including your provincial health card if applicable, handy.

Prescriptions can be sent electronically to any pharmacy. If you use Mednow Pharmacy, your prescriptions will be delivered free, often the same day.

Mednow doctors cannot and will not prescribe opioids or controlled medications.

There is no direct cost to patients.

Mednow Virtual Care doctor consultations are covered by OHIP, UHIP, IFH, and MSI. In Ontario, uninsured patients can also receive virtual care at no cost at present.

Yes. Mednow Virtual Care practitioners are fully licensed clinicians who are able to diagnose, write prescriptions, and provide supporting documentation. Provinces with physicians and nurse practitioners on staff are also able to refer and order lab work.

Mednow Virtual Care is ideal for non-emergency care; anything you might otherwise see a family or walk-in doctor to address.

Your Mednow Virtual Care doctor can discuss whether virtual treatment (telemedicine) is suitable in your case at your first appointment.

No. Virtual care or “telemedicine” is held to the same high standards as in-person care.

As licensed Canadian physicians, Mednow Virtual Care doctors are required to follow-up on test results, keep your information private and keep private medical records and so on.

Yes. Your Mednow Virtual Care appointment is secure, private and confidential, as are your medical records.

To ensure your privacy, we ask that you connect from a private space, not in a public one like a coffee shop or mall.