How It Works

Order prescriptions
online or by phone

Fast and free shipping
of all pharmacy products

Contactless delivery
to your home

Any Questions?

We are about people, not pills.

Fully accredited Pharmacies in Toronto and Vancouver that provide:

Free at-home delivery of medications and all pharmacy products
The PillSmart™ system that organizes your medications by date and time
Access our pharmacists and doctors easily using our app

Frequently Asked Questions

How do I transfer my prescriptions from my current pharmacy to Mednow?

Easy! Just let us know your current pharmacy through the app, by chat or by calling 1-855-Mednow-1. We’ll transfer all your existing prescriptions from you and let you know when they’re ready

Do I have to get my prescription transferred from my current pharmacy?

No! We can also have your physician send us a new prescription.

If you’re at your doctor’s office, you can also let your doctor know that Mednow is your pharmacy of choice. They can fax us your prescription to 1-855-633-6691

What if I have a special request?

That’s what we are here for! Feel free to ask our pharmacist anything through our Live Chat Box or by calling 1-855-Mednow-1. We offer medication syncing, medication counseling, delivery of temperature-controlled medications, appointment reminders and more. We also work with you to manage your medication using PillSmart™, our innovative adherence solution that makes remembering and taking your medication easy.

What if I don’t have a prescription?

No problem! Through our telemedicine partners, we have a network of virtual physicians able to treat a variety of health concerns through video consultation. Where clinically appropriate, our physicians may recommend a treatment plan and provide a prescription for your medical needs.

How much does it cost to have a physician consultation?

Virtual care is covered by the provincial health plan in Ontario (OHIP), Alberta (AHCIP), and British Columbia (MSP). You will not be charged if you have a valid Ontario, Alberta, or British Columbia health card.

Patients without provincial health plan coverage will receive a receipt that may be reimbursed through a health spending account or other private insurance.

How do I book an appointment with an online physician?

Click on the Book Now link to get started. If you have any questions, we can also book your appointment for you through chat or over the phone (1-855-Mednow-1).

Is delivery really free?

Yes! Delivery is really free in Ontario and British Columbia. There’s no hidden delivery or service charges. We guarantee you won’t pay any more than you do at your current pharmacy.

Is delivery available in my neighbourhood?

We deliver to every neighbourhood in Canada. If you’re in the greater Vancouver or Toronto areas, we’re able to get your medicines delivered within the same day.

What is PillSmart? How much does it cost?

PillSmart is a pharmacy service that pre-sorts your medications into convenient, easy-to-use packets labelled by date and time. It’s the perfect solution for helping manage multiple medications. Best of all, this service is completely free. Learn more about it here. 

What is Karie? How much does it cost?

Karie is an automatic medication dispenser that organizes, schedules and delivers your medication with the touch of a button. The cost of Karie varies per province. Learn more about it here.

Will my medication be covered by my insurance?

Yes. We take all major insurance carriers, including corporate and government administered plans. If the medication was covered at your previous pharmacy, your medication will be covered at Mednow.

Mednow sounds too good to be true. What’s the catch?

There’s no catch! Our goal is to offer to exceptional quality, affordable pharmacy services to as many Canadians as possible.